Terms of service

Terms of Service

Effective Date: January 29, 2026

Last Updated: January 29, 2026

Agreement to Terms

Welcome to Fitreno LLC ("Fitreno," "we," "us," or "our"). By accessing or using our website at www.fitreno.com (the "Site") and purchasing our dietary supplements and health products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or purchase our products.

About Fitreno LLC

Fitreno LLC is a Nevada-based company specializing in high-quality dietary supplements and health products. We are committed to providing premium nutritional solutions to support your health and wellness goals.

Company Information:
Fitreno LLC
4750 Longley Ln #210
Reno, NV 89502
United States

Contact:
Email: info@fitreno.com
Phone: +1 (775) 825-1372
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM PST

Use of Our Website

Eligibility

By using our Site and purchasing our products, you represent and warrant that:

  • You have the legal capacity to enter into a binding contract
  • You will use our Site in compliance with these Terms and all applicable laws
  • All information you provide is accurate, current, and complete
  • You will maintain the accuracy of such information

Account Creation

When you create an account with us, you must:

  • Provide accurate and complete information
  • Maintain the security of your password and account
  • Promptly update any information to keep it accurate and current
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Prohibited Uses

You agree not to use our Site to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Site
  • Use automated systems (bots, scrapers) without our permission
  • Resell our products without authorization
  • Make false or misleading claims about our products

Products and Services

Product Information

We strive to provide accurate product descriptions, images, and information. However:

  • We do not warrant that product descriptions are error-free or complete
  • Product images are for illustration purposes and may differ from actual items
  • We reserve the right to correct errors or update product information
  • Product availability is subject to change without notice

Dietary Supplement Disclaimer

Important Health Information:

  • Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease
  • These statements have not been evaluated by the Food and Drug Administration (FDA)
  • Results may vary from person to person
  • Consult your healthcare provider before using our products, especially if you are pregnant, nursing, taking medications, or have a medical condition
  • Keep all supplements out of reach of children
  • Do not exceed recommended dosage unless directed by a healthcare professional

Product Authenticity

All products sold on our Site are:

  • 100% authentic and sourced directly from trusted manufacturers
  • Stored in climate-controlled facilities
  • Never expired or near expiration (at least 6 months shelf life)
  • Manufactured in FDA-registered facilities following GMP standards

Orders and Pricing

Order Acceptance

Your order is an offer to purchase our products. We reserve the right to:

  • Accept or decline any order for any reason
  • Limit quantities available for purchase
  • Refuse service to anyone
  • Cancel orders that appear fraudulent or suspicious

Order confirmation does not constitute acceptance. Acceptance occurs when we ship your order.

Pricing

  • All prices are in US Dollars (USD)
  • Prices are subject to change without notice
  • We are not responsible for pricing errors on our Site
  • If a pricing error is discovered, we will contact you to confirm or cancel your order
  • Applicable taxes are calculated at checkout
  • Promotional prices and discounts cannot be combined unless specified

Payment

We accept the following payment methods:

  • Major credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other payment methods as displayed at checkout

By providing payment information, you represent that:

  • You are authorized to use the payment method
  • You authorize us to charge the payment method for your order
  • All payment information is accurate and current

Shipping and Delivery

Please refer to our Shipping Policy for detailed information about:

  • Shipping methods and rates
  • Delivery timeframes
  • Tracking information
  • Shipping restrictions

Title and risk of loss pass to you upon delivery to the carrier.

Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about:

  • Return eligibility requirements
  • Return process and timeframes
  • Refund processing
  • Damaged or defective products

Intellectual Property

Our Content

All content on our Site, including but not limited to:

  • Text, graphics, logos, images
  • Product descriptions and images
  • Software and code
  • Trademarks and trade names

Is the property of Fitreno LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Your License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our Site for personal, non-commercial purposes
  • View and print pages from our Site for your personal use

You may not:

  • Reproduce, distribute, or publicly display our content without permission
  • Modify or create derivative works from our content
  • Use our trademarks or branding without authorization
  • Remove or alter any copyright or trademark notices

User Content and Reviews

Product Reviews

We welcome honest reviews and feedback about our products. By submitting a review, you:

  • Grant us a perpetual, royalty-free license to use, reproduce, and display your review
  • Represent that your review is based on your genuine experience
  • Agree not to submit false, misleading, or fraudulent reviews
  • Agree not to receive compensation for positive reviews

We reserve the right to remove reviews that:

  • Contain offensive or inappropriate content
  • Are fraudulent or deceptive
  • Violate intellectual property rights
  • Contain personal information or spam

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for:

  • The content of third-party sites
  • Privacy practices of external sites
  • Products or services offered by third parties

Your use of third-party websites is at your own risk and subject to their terms and conditions.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our Site, you consent to:

  • Our collection and use of your personal information as described in our Privacy Policy
  • Receiving transactional emails related to your orders
  • Receiving marketing communications (you may opt out at any time)

Disclaimers and Limitations of Liability

Website Disclaimer

OUR SITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content

Product Disclaimer

While we take care to ensure product quality:

  • Individual results may vary
  • We do not guarantee specific outcomes
  • Products are not intended to replace medical treatment
  • Always consult healthcare professionals for medical advice

Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product
  • We are not liable for delays or failures due to circumstances beyond our control
  • Some states do not allow limitations on warranties, so these limitations may not apply to you

Indemnification

You agree to indemnify and hold harmless Fitreno LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our Site or products
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Your misuse of our products

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.

Arbitration Agreement

Any dispute arising from these Terms or your use of our Site shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except:

  • You may bring claims in small claims court if eligible
  • Either party may seek injunctive relief in court for intellectual property violations

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or class-wide arbitration.

Jurisdiction and Venue

If arbitration does not apply, you agree that any legal action shall be brought exclusively in the courts of Nevada.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Site. Your continued use of our Site after changes constitutes acceptance of the modified Terms.

Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our Site
  • Updated "Last Updated" date at the top of these Terms

Termination

We may suspend or terminate your access to our Site at any time, without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Any other reason at our discretion

Upon termination:

  • Your right to use our Site ceases immediately
  • Outstanding orders will be fulfilled or cancelled at our discretion
  • Provisions that should survive termination will remain in effect

Severability

If any provision of these Terms is found to be unenforceable:

  • The provision shall be modified to reflect the parties' intention
  • All other provisions shall remain in full force and effect

Entire Agreement

These Terms, along with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and Fitreno LLC regarding your use of our Site and purchase of our products.

Contact Information

If you have questions about these Terms of Service, please contact us:

Fitreno LLC
4750 Longley Ln #210
Reno, NV 89502
United States

Email: info@fitreno.com
Phone: +1 (775) 825-1372
Website: www.fitreno.com
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM PST

Acknowledgment

By using our Site and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

This policy was last updated on January 29, 2026.